chairs in a classroom

ISO 9000/AS9100 Quality Management Systems Internal Auditor Training

September 28 – 30, 2021

Location: Pensacola State College (Room number to be announced)

Registration Fees: 

ISO9000 and AS9100: September 28 -30 (3 days)

NWFMC Member: $200
TeCMEN Member: $300
Non-Member: $400

 

ISO9000 Only: September 28 – 29 (2 days)

NWFMC Member: $150
TeCMEN Member: $200
Non-Member: $300

The curriculum is as follows:

Day 1

Overview of ISO and a Quality Management System

  • ISO Management Systems What, Why and How
  • A study of the standard
  • Purpose of a Quality Management System
  • The 8 principles of Quality Management
  • Deming Cycle (P.D.C.A.) for continual improvement

Audits

  • What is an audit and why are they conducted.
  • First, Second and Third Party audits

Internal Audits (First Party)

  • Overview
  • Auditor Competence
  • Skills and knowledge needed
  • Auditor attributes and principles
  • Maintaining and improving competence
  • Audit findings

Types

Nonconformities

  • What is a nonconformity
  • Categorization of nonconformities
  • Review

Day 2

The Audit Program (INTERACTIVE)

  • Extent
  • Procedures
  • Methods
  • Schedule
  • Order

Audit Preparation

  • Contacting the auditee (department)
  • Information and time allotment
  • Pre-audit document review
  • Planning the order of the audit
  • Audit work document preparation

Conducting the Audit (process approach)

  • Opening meeting /statement
  • Document review during the audit
  • Interviewing with process based questions
    • Types of questions
      • Open
      • Closed
      • Suggestive
      • Alternative
  • Structuring the questions
  • Observation of activities
  • Examining documents
  • Collecting evidence
  • Taking notes
  • Discovering nonconformities
  • Closing meeting/statement

Writing an audit report

Performing mock audits

Exam

Day 3

AS9100 Rev. D additional requirements for Internal Auditing

How to use internal audits to identify areas of improvement & KPIs

Perform mock AS9100 audits (groups)

Closing