ISO 9000/AS9100 Quality Management Systems Internal Auditor Training
September 28 – 30, 2021
Location: Pensacola State College (Room number to be announced)
Registration Fees:
ISO9000 and AS9100: September 28 -30 (3 days)
NWFMC Member: $200
TeCMEN Member: $300
Non-Member: $400
ISO9000 Only: September 28 – 29 (2 days)
NWFMC Member: $150
TeCMEN Member: $200
Non-Member: $300
The curriculum is as follows:
Day 1
Overview of ISO and a Quality Management System
- ISO Management Systems What, Why and How
- A study of the standard
- Purpose of a Quality Management System
- The 8 principles of Quality Management
- Deming Cycle (P.D.C.A.) for continual improvement
Audits
- What is an audit and why are they conducted.
- First, Second and Third Party audits
Internal Audits (First Party)
- Overview
- Auditor Competence
- Skills and knowledge needed
- Auditor attributes and principles
- Maintaining and improving competence
- Audit findings
Types
Nonconformities
- What is a nonconformity
- Categorization of nonconformities
- Review
Day 2
The Audit Program (INTERACTIVE)
- Extent
- Procedures
- Methods
- Schedule
- Order
Audit Preparation
- Contacting the auditee (department)
- Information and time allotment
- Pre-audit document review
- Planning the order of the audit
- Audit work document preparation
Conducting the Audit (process approach)
- Opening meeting /statement
- Document review during the audit
- Interviewing with process based questions
- Types of questions
- Open
- Closed
- Suggestive
- Alternative
- Types of questions
- Structuring the questions
- Observation of activities
- Examining documents
- Collecting evidence
- Taking notes
- Discovering nonconformities
- Closing meeting/statement
Writing an audit report
Performing mock audits
Exam
Day 3
AS9100 Rev. D additional requirements for Internal Auditing
How to use internal audits to identify areas of improvement & KPIs
Perform mock AS9100 audits (groups)
Closing